TERMS AND CONDITIONS OF SALE

The Conditions of Sale are applied to all the services present and offered by the "modenaparmaguide.com" site and are understood as being simultaneously accepted by the Customer at the time of purchase.

For any further information or clarification, the guide in the contacts section or by phone at 347 9142940.

FAQ

DIFFERENCE BETWEEN TOUR HD AND FD

Many tours include HD or FD solutions which respectively mean:

  • HD means a Half Day tour (up to 3 hours either in the morning or in the afternoon)
  • FD means a Full Day tour (up to 6 hours of visit, excluding lunch break)
WHAT DOES THE PURCHASE PRICE INCLUDE?

The amount refers only to the tour guide service and does not include paid admissions. Even the movements with means of transport, if requested in the tour, are to be considered at the expense of the visitor as well as lunch, when foreseen. All the extra amounts mentioned above will be made by the visitor directly to the service providers, for information on the expected amounts contact the guide in advance.

HOW MANY PEOPLE DOES A TOUR INCLUDE?

Each tour allows the participation of a maximum of 6 people. For groups with more than 6 participants, the guide directly in the contacts section or by phone at 347 9142940.

CAN I CUSTOMIZE A TOUR?

Of course, all the tours offered can be customized, even after purchase, by contacting the guide in advance of the chosen date.

WHEN CAN I TAKE THE TOUR?

The date on which to carry out a tour will be agreed directly with the guide: this is possible both before proceeding with the purchase and afterwards and, in the latter case, in any case no later than 12 months from the date of purchase.

TOUR WITH ENTRANCE TO STRUCTURES

Tours with entrances are subject to the opening and closing times of the museums, the hours of functions in the churches, the availability of suppliers and the possible inaccessibility for reasons not foreseeable by the guide.

TERMS OF SALE

Art. 1 - General conditions
  1. The user navigating in this area accesses modenaparmaguide.it, reachable via the url: www.modenaparmaguide.com (hereinafter referred to as "Modena Parma Guide"). Browsing and transmitting a purchase order on the site implies acceptance of the Conditions and Data Protection Policies adopted by the site indicated therein.
  2. These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree No. 206/05 amended by Legislative Decree no. 21/14 and Legislative Decree 70/03) by

Giacomo Cacciatore | Headquarters: Via Corso Corsi, 40- 43121 Parma (PR) | VAT: 02885430344

  1. The user is required, before continuing to browse the site and use the services offered, to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.
  2. The user is invited to download and print a copy of the purchase form and these General Conditions of Sale, the terms of which Modena Parma Guide reserves the right to modify unilaterally and without notice.
Art. 2 - Subject
  1. These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for services on Modena Parma Guide and do not, however, regulate the provision of services or the sale of products by parties other than seller who are present on the same site through links, banners or other hypertext links.
  2. Before placing orders and purchasing products and services from different subjects, we suggest that you check their conditions of sale.
Art. 3 - Conclusion of the contract
  1. To conclude the purchase contract, it will be necessary to fill in the form in electronic format and send it following the relative instructions.
  2. It contains the reference to the General Conditions of Sale, the description of the service and the relative price, the means of payment that can be used.
  3. Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.
  4. The contract is concluded when the seller receives the form filled in by the user, after verifying the correctness of the data contained therein.
  5. The user will be obliged to pay the price from the moment the online order forwarding procedure is completed. This will be done by clicking on the "Confirm order" button at the end of the wizard.
  6. Once the contract is concluded, the seller takes charge of the order for its evasion.
Art. 4 - Period of validity of the services
  1. The services purchased by the Modena Parma Guide can be used within 12 months from the date of payment of the order.
  2. The customer must agree in advance with the guide the exact day on which he intends to enjoy the tour purchased.
  3. Any problems on the part of the customer, for use on the predetermined date, will be duly communicated to Modena Parma Guide within 14 working days from the agreed date.
  4. Modena Parma Guide if the Customer renounces, within the terms allowed by these conditions, he will propose new dates no later than the validity period indicated in the previous paragraph 1.
Art. 5 - Availability of services
  1. Tours that include entrances are subject to the opening and closing times of the museums, the hours of functions in the churches, the availability of suppliers and the possible inaccessibility for reasons not foreseeable by the guide. However, this availability must be considered purely indicative as it varies for reasons independent of Modena Parma Guide.
  2. Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability. In this case, the user will be immediately informed by e-mail or telephone.
Art. 6 - Offered services
  1. Modena Parma Guide markets: tourist guide services
  2. The offer is detailed in the individual information sheets of the services available on the website.
Art. 7 - Methods of payment and prices
  1. The price of the services / tours will be that indicated from time to time on the site, except where there is an obvious error.
  2. In the event of an error, Modena Parma Guide will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellation. In any case, there will be no obligation for Modena Parma Guide to supply what is sold at the lower price incorrectly indicated.
  3. The prices of the site are inclusive of all applicable taxes and duties. Prices are subject to change at any time. The changes do not affect orders for which an order confirmation has already been sent.
  4. Once the desired services have been selected, they will be added to the cart. It will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the process. Order details can be changed before payment.
  5. Payment can be made by: Credit cards (VISA, MasterCard), Debit cards (PostePay), PayPal and bank transfer in advance.
Art. 8 - Data processing
  1. The buyer's data are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the appropriate section containing the information pursuant to art. 13 EU Regulation 2016/679 (Privacy Policy).
Art. 9 - Contacts
  1. Any request for information can be sent by e-mail to the following e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it., or to the following address: Giacomo Cacciatore - Via XX Settembre, 29 - 41014 Castelvetro di Modena (MO)
Art. 10 - Applicable law and competent court
  1. These General Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any other prevailing imperative rule of the buyer's country of habitual residence. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law.
  2. Any disputes inherent and / or consequent to the same must be resolved exclusively by the Italian judicial authority. In particular, if the user is a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.

These conditions were revised on 01/03/2021.

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©2017- Modena Parma Guide of Giacomo Cacciatore | VAT 02885430344 | Via Corso Corsi, 40 - 43121 Parma (PR) | Mobile 347 914 2940
Professional Certificate issued by the Province of Modena - Reg. 16/01/2017 at n.1678/ 08/07/01 (fasc.13)
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